Acceptable Use Policy

This Acceptable Use Policy (the Policy) applies to all access to and use of the Property Management Network platform (the Service) operated by Property Management Network (we, us, or our). It applies to you as the account holder (a landlord or property manager), whom we refer to as you or Customer, and to anyone who accesses the Service through your account.

This Policy forms part of, and is incorporated by reference into, our Terms of Service. Capitalized terms that are not defined here have the meaning given to them in the Terms. Violating this Policy is a violation of the Terms and may result in enforcement action as described below.

When using the Service, you must not, and must not permit any third party to:

• Use the Service for any illegal, fraudulent, or unauthorized purpose, or in any way that violates applicable law or regulation.
• Violate any housing, fair-housing, anti-discrimination, or landlord-tenant laws, including using the Service to discriminate against any Tenant or applicant on a protected basis.
• Harass, threaten, defame, or otherwise engage in abusive or unlawful contact with any Tenant or other individual through the Service.
• Upload, store, or transmit content that is infringing, unlawful, defamatory, obscene, or that contains viruses, malware, or other malicious code.
• Gain or attempt to gain unauthorized access to the Service, to other accounts, or to any systems or networks connected to the Service, including through scraping or automated bulk access.
• Probe, scan, or test the vulnerability of the Service, or circumvent, disable, or otherwise interfere with any security features or access controls.
• Reverse engineer, decompile, or disassemble any part of the Service, or attempt to derive its source code, except to the extent this restriction is prohibited by applicable law.
• Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure, or attempt to overload or degrade it.
• Use the email or notification features of the Service to send spam, unsolicited bulk messages, or any unlawful, deceptive, or harassing communications.
• Misuse Tenant personal data, including using it for any purpose other than the lawful management of the relevant tenancy or in a manner inconsistent with your obligations to that Tenant.

You may only upload or process Tenant personal data, or any other personal data, for which you have a lawful basis and, where required, the necessary consent. You must not upload special-category or sensitive personal data unless doing so is lawful and appropriate for your purposes.

For personal data you process through the Service, you act as the data controller and are responsible for complying with applicable data-protection laws. Our respective obligations are set out in our Data Processing Addendum, and our data practices are described in our Privacy Policy.

You must not conduct any unauthorized security testing against the Service. If you discover a security vulnerability or a potential weakness, please report it responsibly to security@propertymanagement.network and give us a reasonable opportunity to investigate and remediate it before disclosing it to others. We appreciate good-faith reports and will not pursue action against researchers who act responsibly and within the law.

You must respect the usage limits, quotas, and rate limits associated with your plan, and you must use the Service in a manner consistent with fair use. You must not abuse, circumvent, or attempt to exceed any API rate limits, or use automated means to consume a disproportionate share of resources. We may apply technical or contractual measures to protect the Service and other Customers from excessive or abusive use.

We may investigate suspected violations of this Policy and take any action we consider appropriate, including removing or disabling access to offending content, throttling usage, suspending or terminating accounts, and cooperating with law-enforcement authorities or other third parties. We may act with or without notice depending on the severity of the violation and the risk to the Service or others. Suspension and termination are further described in our Terms of Service.

If you become aware of any use of the Service that violates this Policy, please report it to us so that we can investigate.

If you have questions about this policy, contact us at support@propertymanagement.network.

Property Management Network